Privacy Policy

Bear Trap Security Ltd will collect and store data relevant to carrying out our normal business. This data will enable us to fulfil all aspects of work as requested by our customers. Your personal details will be held securely and used for dispatch of product and for warranty purposes. We will not contact you further unless warranty issues are known to us or are brought to our attention. Your personal data will only be used by Bear Trap Security Ltd.

The information we will collect and store will be Name, Landline phone number, Mobile number, Address, Email address. We also record our incoming and outgoing phone calls. At no point are financial details stored. If purchasing over the phone the phone recording system will be temporarily disabled and this will be notified to you at the time.

If at any time you need to check the data we hold or if you want data removed please contact company director Matthew Dando on

Who we are

Our website address is:

Business address:

Bear Trap Security
Unit 1
Second Avenue
Westifield Trading Estate
Ba3 4bh

Business phone number: 01761 404840

What personal data we collect and why we collect it

This policy was last updated on 23rd July 2020.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Data you submit through the contact form is processed by the website purely to send the information via email to our email account. This information is not stored directly on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Our third-party payment provider PayPal allows us to process payments from you and you will need to abide by PayPal’s terms and conditions when making payments through their service.

Your contact information

Our Data Protection Officer is Matthew Dando who can be contacted via the following methods:


Bear Trap Security
Unit 1
Second Avenue
Westifield Trading Estate
Ba3 4bh

Phone number: 01761 404840


Additional information

How we protect your data

We encrypt this website using SSL certificates to ensure that your communications via the website are encrypted. We do not store any personal details directly on this website and only a third-party payment provider PayPal will process your personal information for each transaction with us.

What data breach procedures we have in place

We monitor activity on this website monthly and update software each month to keep the website stable and secure, ensuring SSL certificates are renewed.

What third parties we receive data from

We will update this policy as and when additional information becomes available on how third party cookies are used by the relevant third parties.

Cookie NameDescriptionDuration
gaGoogle Analytics : used to distinguish users.2 years
_gatGoogle Analytics: used to throttle request rate.session
_gidGoogle Analytics cookie which registers a unique ID that is used to generate statistical data on how the visitor uses the website.session
tk_aiStores a randomly-generated anonymous ID. This is only used within the admin area and is used for general analytics tracking.session
tk_tcCollects metrics about the users use of the website related to the features so that can improve their servicessession